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COOKIE POLICY
Last Updated: December 8, 2025
Effective Date: December 8, 2025
Entity: EMA19 Holdings SDN BHD (1585445-P)
EMA19 Holdings SDN BHD (“Company”, “we”, “us”, or “our”), operating as BizBooster System, believes in being clear and open about how we collect and use data related to you. This Cookie Policy applies to any BizBooster System product or service that links to this policy or incorporates it by reference.
By using our website (bizboostersystem.com), you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our website.
1. WHAT ARE COOKIES?
Cookies are small text files that are downloaded to your computer, mobile, or other handheld device when you visit a website. Cookies allow a website to recognize a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits.
1.1 First-Party vs. Third-Party Cookies
First-Party Cookies: Set directly by us (BizBooster System). These are mostly strictly necessary for the site to function.
Third-Party Cookies: Set by our partners and service providers (e.g., Google, Facebook, Plerdy, Happierleads). These allows them to collect data on your interaction with our site.
1.2 Session vs. Persistent Cookies
Session Cookies: These are temporary cookies that expire (and are automatically erased) whenever you close your browser.
Persistent Cookies: These usually have an expiration date and stay in your browser until they expire or you manually delete them. We use these to remember your login status or track your behavior over time.
2. HOW WE USE COOKIES (CATEGORIZED)
We use cookies for the following specific purposes:
A. Strictly Necessary Cookies (Essential)
These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site (e.g., your CRM dashboard). Without these cookies, services you have asked for cannot be provided.
Who Serves Them: BizBooster System, HighLevel (LeadConnector), Cloudflare.
What They Do: Maintain your login session, load balancing, and security (CSRF protection).
Opt-Out: You cannot opt-out of these cookies as the site will not function without them.
B. Performance & Analytics Cookies
These cookies collect information about how you use our website, such as which pages you visit most often and if you get error messages. These cookies are aggregated and anonymous.
Who Serves Them:
Google Analytics: Tracks general traffic sources and visitor flow.
Plerdy: Records user sessions, heatmaps, and click behavior to help us improve UX.
What They Do: Help us measure the performance of our marketing campaigns and the usability of our interface.
C. Functional Cookies
These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
Who Serves Them:
Recram: Remembers your video player preferences and volume settings.
Gravitec: Manages your push notification subscription status (Subscribed/Unsubscribed).
GoKollab: Maintains your community login state and thread subscriptions.
What They Do: Provide a personalized experience so you don’t have to reset preferences every time you visit.
D. Targeting & Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
Who Serves Them:
Switchy: Tracks your interaction with our shortened links to retarget you on other platforms.
Happierleads: Matches your IP address to B2B databases to identify your company name and industry.
Meta (Facebook) Pixel: Tracks conversions from our Facebook ads.
What They Do: Build a profile of your interests to show you relevant BizBooster ads on other websites.
3. SPECIFIC COOKIES WE USE
To ensure full transparency, here is a list of the key third-party cookies you may encounter:
| Provider | Cookie Name(s) | Purpose | Type |
| HighLevel | session_id, __cf_bm | Authentication & Security | Essential |
| Plerdy | plerdy_session, _plerdy_user | Session Recording / Heatmaps | Analytics |
| Happierleads | _hl_id, _hl_vid | B2B Identity Resolution | Targeting |
_ga, _gid | Visitor Analytics | Analytics | |
| Recram | recram_prefs | Video Player Settings | Functional |
| Switchy | sw_id | Link Retargeting | Targeting |
| Gravitec | push_subscriber_id | Notification Management | Functional |
4. MANAGING YOUR COOKIES
4.1 Browser Settings
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities (like logging into the Dashboard) may not work.
4.2 Third-Party Opt-Out Tools
You can opt-out of specific third-party targeting using their direct tools:
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Your Online Choices (EU): https://www.youronlinechoices.com/
Network Advertising Initiative (US): https://optout.networkadvertising.org/
5. CHANGES TO THIS COOKIE POLICY
We may update this Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Policy regularly to stay informed about our use of cookies and related technologies.
Contact Us
If you have questions about our use of cookies or other technologies, please email us at:
Email: [email protected]